Your Satisfaction is the Keystone to our Success!
Sierra Northwest Landscaping Company is a local landscaping company founded in 2002 by Jaime Sierra. Since our inception, we've dedicated ourselves to transforming outdoor spaces for clients throughout Oregon and Southwest Washington. Our team of experienced professionals delivers exceptional craftsmanship and personalized solutions to meet your individual needs.
Our Journey
Our journey began with a focus on landscaping and sprinkler system installation and management. We expanded our expertise in 2004 to include stonework and water features, enriching the landscapes we craft. Today, we proudly service residential and commercial properties, partnering with homeowners associations, apartment complexes, businesses, and individual families.
Our Values
Integrity, communication, and exceeding expectations underpin our work. We hold ourselves to the highest standards, maintaining our Certified Landscape Technician (CLT) status and pesticide certifications. Our dedication to quality is reflected in our meticulous attention to detail, our responsiveness to client needs, and our commitment to lasting client relationships.
Our Services
We offer an array of services to nurture and enhance your outdoor spaces, including:
Maintenance Services
- Routine lawn mowing and edging
- Hedge trimming and shrub fertilization
- Broadleaf weed control
- Bed weeding and flower bed care
- Seasonal cleanup services (spring and fall)
Irrigation Services
- Design, installation, and maintenance of efficient irrigation systems
- Winterization and spring startup services
- Repair and maintenance of broken pipes, sprinklers, and backflow preventer assemblies
Stonework and Waterscaping
- Design and installation of stunning stone features like walkways, patios, steps, and retaining walls
- Natural water features that add beauty and tranquility to your outdoor space
Additional Services
- Arborist services
- Power washing and gutter cleaning
- Snow and ice removal
We take pride in
- Our personalized approach to each project
- Our responsiveness and communication skills
- Our commitment to using high-quality materials and workmanship
- Our fostering of relationships with our clients through regular updates and personalized service
Let's create a beautiful and functional landscape together. Contact us today to schedule a consultation and discover the potential of your outdoor space.
Overall Experience
The majority of the customers have had a negative experience with this company. Several reviewers have reported difficulty in getting a response or resolution to their concerns, and many have expressed frustration with the company's lack of professionalism and follow-through.
Customer Service Issues
Several reviewers have reported issues with the company's customer service, including difficulty in getting a response to their questions or concerns. Some reviewers have reported being hung up on or being told that someone would call back but not receiving a call. The company's response to customer complaints was also a major issue, with several reviewers reporting that their concerns were ignored or dismissed.
Quality of Work
Some reviewers have reported issues with the quality of the work performed by the company, including overcharging and poor service. One reviewer had to hire another company to winterize their sprinklers because the original company failed to do so.
Communications Issues
Several reviewers have reported issues with the company's communication, including no-shows for scheduled appointments and lack of follow-through on promises. This lack of communication has caused frustration and stress for the customers.
Recommendation
Overall, the reviewers strongly advise against using this company, citing poor customer service, lack of professionalism, and poor quality of work.
