Redefining the industry through exceptionally high service standards
At HG Grass Care LLC, we are a family-owned and operated lawn and landscape company dedicated to providing exceptional service to our clients. Our mission is to redefine the industry through high service standards, providing quality care to our customers that will allow them to enjoy more time in their lives.
Our History
Our company was founded by Adriano and Pilar in the spring of 2014. From its conception, it was our dream to combine our entrepreneurial goals with an industry we already loved. Over the years, we have worked with numerous clients throughout the area, providing excellent service and forming lasting relationships with our customers.
Our Philosophy
At HG Grass Care LLC, we prioritize experience and friendliness in our team members. We take the time to select only the best professionals to join our team, ensuring that each project is completed efficiently and on schedule. Our commitment to excellence is evident in every aspect of our work, from landscape installation to weekly grass cutting.
Our Services
We offer a wide range of services, including landscape installation, landscape maintenance, fall leaves removal, and more. Our services are available in McLean, Vienna, Reston, Herndon, Fairfax, Rockville, and Silver Spring.
Lawn Care Services
Our lawn care services include routine lawn care, core aeration, over-seeding, property cleanups, grading, clearing, tree, brush, or stump removal, and more. We use lightweight machines that will not damage your lawn or create any depressions.
Client Portal
Our client portal provides a convenient way to manage your account. You can access the portal from your computer, tablet, or smartphone and view your upcoming services, past service history, and any paused services. You can also view your invoices and transactions and pay your bills online. Additionally, you can sign up for our auto-pay program for added convenience.
Insurance and Liability
As an insured company, you can rest assured that you are protected in the event of an accident or injury. We also maintain a strict no-smoking policy and enforce a strict code of conduct among our employees.
Payment and Scheduling
We accept credit or debit card payments and will charge your card on file by the end of the week. We understand that scheduling can be challenging, but we strive to minimize conflicts and notify you of any changes to your service schedule.
Terms and Conditions
We have outlined our terms and conditions, including payment, scheduling, and client responsibilities. We require a clear yard of any items that may obstruct our access to gates and other areas of your property. Failure to comply with these requests may result in termination of service.
Contact Us
We invite you to explore our website and learn more about our services. Don't hesitate to contact us for a free quote or to schedule a service.
Professionalism and Quality Services
Most reviewers have had excellent experiences with HG Grass Care, praising the company's professionalism, quality, and attention to detail. From the initial contact to the completion of the project, the team demonstrated commitment, skill, and dedication. Many reviewers have expressed their satisfaction with the outcome, citing improvements in the appearance and health of their gardens and lawns.
Work Quality and Communication
Reviewers have commented on the excellent work quality, with some noting that the company went above and beyond to ensure their satisfaction. The team was described as hardworking, professional, and responsive to requests. Several reviewers appreciated the company's attention to detail, highlighting specific aspects of their work, such as hand-pulling weeds, pruning, and installing mulch.
Unsatisfactory Experience
One reviewer, Gina Sal, had a negative experience with HG Grass Care. She was upset that the company left flyers on her doorstep despite her posted no-soliciting sign, and the representative hung up on her when she expressed her frustration.
