Transforming Yards, One Lawn at a Time!
At Just Right Lawns, we are a team of highly committed lawn care specialists who are passionate about giving your grass the necessary care it needs to thrive. Our specialized methods of treatment and family-friendly service are just some of the reasons why our neighbors in Austin, Texas, and surrounding communities love us!
Our Story
As a child, founder Jeremy Griffin had a special interest in lawn care and customer service. When Jeremy was in the fifth grade, he and his younger brother began helping their neighbors by frequently mowing their lawns. Jeremy and his brother continued to serve their community for many years, up until they went off to college, and were constantly praised by their community for their high-quality lawn service.
After Jeremy earned his Bachelor's in Business Administration from Stephen F. Austin State University, he worked as a financial advisor for many years. One day on the job, he won a lawnmower as a sales award. Winning that prize sparked the fond memories Jeremy had as a young kid, caring for his neighbors' lawns. The memory of the passion he had once had inspired him to form his own lawn care business: Just Right Lawns.
By starting Just Right Lawns in Austin, Texas, Jeremy's goal was to provide the personable, top-quality customer service he gave as a kid while also offering great rates. Over the years, Jeremy has built a team of expert lawn care specialists that share his same passion for lawn care.
Our Services
At Just Right Lawns, we offer a wide range of services to keep your lawn looking its best. Our services include:
- Lawn Care: Comprehensive lawn care services, including professional mowing, weed eating, and raking to keep your lawn healthy and looking its best.
- Landscape Maintenance: Professional landscape maintenance services to keep your landscaping beautiful all year long. This includes services such as mulching, pruning, and leaf removal.
- Additional Services: We also offer additional services beyond lawn care and landscape maintenance, including pet waste removal and mulching.
Why Choose Us
At Just Right Lawns, we pride ourselves on providing personable, top-quality customer service at a great rate. Our team of expert lawn care specialists are dedicated to giving your grass the necessary care it needs to thrive. We offer:
- Same-Day Lawn Service: We offer same-day lawn service to ensure that your lawn gets the attention it needs quickly and easily.
- Satisfaction Guaranteed: If you're unsatisfied with our services, we'll make it right. We stand behind our services and want to ensure that you're completely satisfied.
- Free Quotes: We offer free quotes for every service, so you can know exactly what to expect before you hire us.
Get Started Today!
Call us at 512-861-7802 or get a free estimate to start giving your lawn the care it needs to thrive.
Problems with Lawn Care Services
The majority of customers reported having negative experiences with Justrightlawns, with the most common issues being poor communication, incompetence, and malicious behavior.
Incompetence and Malice
Many customers reported that the lawn cutters were not doing their job properly, with examples including missing appointments, destroying solar lights, and cutting weeds instead of grass. One customer even reported finding malicious intent behind the behavior of the lawn cutters, stating that they were intentionally destroying property.
Communication Issues
Several customers reported difficulty communicating with the company, including receiving slow or no responses to texts and emails, and being charged for services they did not receive.
Fraudulent Behavior
One customer reported being scammed by the company, who continued to bill them for services they did not need, and even charged them for mock lawn care without their consent. This customer was eventually refunded by their credit card company, but the experience left a lasting negative impression.
Exceptions
A few customers reported positive experiences with Justrightlawns, praising the quality of their work and the helpfulness of their customer service. However, these positive experiences were vastly outnumbered by the negative reviews.
