Elevate Your Garden, Naturally
As a family-owned and operated business, spanning over 40 years, Gateway Garden Center has been dedicated to providing its customers with the highest quality plants and exceptional service. Founded in 1979 by the Castorani family, our commitment to excellence has earned us a reputation as a trusted resource for gardening enthusiasts and professionals alike.
Our Services
At Gateway Garden Center, we recognize the importance of combining native plants with vibrant annuals and non-invasive plants to provide shelter and food for local fauna. Our team of knowledgeable staff members is dedicated to helping you solve all of your gardening needs and selecting the perfect plants for your specific garden. Our services include:
- On-site and off-site custom potting
- At-home garden coaching
- Tree and shrub installation (after purchase)
- In-store garden troubleshooting
Our Expert Team
At Gateway Garden Center, we pride ourselves on having a knowledgeable staff ready to assist you with all of your gardening needs. Our team members are experts in their respective areas, including:
- Garden Coaching: Nancy Bell, our Garden Coach, is here to help you plan and maintain your garden.
- Plant Sales: Our knowledgeable staff is available to help you select the perfect plants for your garden needs.
- Tree and Shrub Sales: Norman Lehr, our Tree and Shrub Manager, is dedicated to providing the highest quality trees and shrubs.
- Garden Coaching: Peg Castorani, our Owner, is always available to offer advice and guidance.
Our Plants
At Gateway Garden Center, we offer a diverse selection of plants, including native plants, annuals, perennials, shrubs, trees, and tropical plants. We take great care in selecting plants that are not only beautiful but also sustainable and eco-friendly. Some of our featured plants include:
- Abelia
- Balsam Fir
- Korean Fir
- Nordman Fir
- Prostrate Blue Noble
- Waterlilies
Why Choose Gateway Garden Center?
At Gateway Garden Center, we believe in putting our customers first. We pride ourselves on providing exceptional customer service, a wide selection of plants, and expert advice to help you achieve your gardening goals. Our team is dedicated to helping you elevate your garden and providing a welcoming space for you to shop and learn.
Connect with Us
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General Experience
The majority of customers had a positive experience at Gateway Garden Center, praising the helpful and knowledgeable staff, beautiful selection of plants, and convenient delivery options. Some customers mentioned that the center has a unique and wide range of plant species, making it a pleasant surprise.
Negative Experiences
On the other hand, a few customers had negative experiences, citing poor customer service, declining quality of materials, and lack of transparency in their business practices. One customer reported being misled by a salesperson about the health of plants, while another was rude treatment by a manager.
Quality of Plants
The quality of plants was a major concern for some customers, with a few reporting that plants were diseased, terminally root-bound, or had other issues. Customers were disappointed to learn that the center has a no-return policy, making it difficult for them to resolve issues with the plants.
Staff and Customer Service
Staff at Gateway Garden Center were generally praised for their helpfulness and knowledge, with a few exceptions. A few customers reported poor customer service, including being treated rudely by a manager.