If you can dream it, we can build it
New Image Landscape and Pools, based in Mesa, Arizona, is the most trusted and experienced landscaping company that specializes in custom pools and landscaping services. With over 35 years of experience, we have been serving the communities of Gilbert, Mesa, Phoenix, and the surrounding areas, delivering top-notch quality and results that exceed our clients' expectations.
Our company was founded by David Stewart, a seasoned professional with over 35 years of experience in the pool and landscape industry. Under his leadership, we have assembled a team of experts who are not only friendly and professional but also dedicated to delivering outstanding customer service. We're proud to say that our clients can attest to our commitment to excellence.
Our Services
At New Image Landscape and Pools, we offer a wide range of services that cater to our clients' needs, no matter how big or small the project is. From landscape design and installation to pool building, remodeling, and maintenance, we've got you covered. Here are some of the services we offer:
- Pool & Landscape Packages: We offer customized pool and landscape packages that cater to our clients' needs, preferences, and budget. Our team of experts will work with you every step of the way, from design and installation to maintenance.
- Pool & Spa Remodeling: Whether you're looking to update your pool or spa's design, fix any issues, or enhance its functionality, we offer comprehensive remodeling services that will bring your vision to life.
- Spas Built-In Spas: We specialize in building customized built-in spas that are tailored to our clients' needs and preferences. Our spas are not only functional but also aesthetically pleasing, making them the perfect addition to any backyard.
- Design Services: From concept to completion, our team of experts will work closely with you to bring your vision to life. We offer comprehensive design services that cater to our clients' needs, preferences, and budget.
- Installation Services: We offer a wide range of installation services, from pool and spa installation to landscaping, hardscaping, and more. Our team of experts will ensure that your project is completed on time, within budget, and to your satisfaction.
- Maintenance Services: We offer comprehensive maintenance services that cater to our clients' needs. From pool and spa maintenance to landscaping and hardscaping maintenance, we've got you covered.
- Mesa Pool Maintenance: We offer specialized pool maintenance services that cater to our clients' needs. Our team of experts will ensure that your pool is always in top condition.
- Scottsdale Pool Maintenance: Our comprehensive pool maintenance services are also available in Scottsdale. We'll ensure that your pool is always clean, safe, and ready for use.
- Landscape Design Service Packages: We offer customized landscape design packages that cater to our clients' needs, preferences, and budget. Our team of experts will work closely with you to bring your vision to life.
- 3D Landscape Modeling: We offer 3D landscape modeling services that allow our clients to visualize their projects before they're built. Our team of experts will create a 3D model that accurately represents your project, ensuring that you're satisfied with the final result.
At New Image Landscape and Pools, we're committed to delivering exceptional results that exceed our clients' expectations. Contact us today to learn more about our services and how we can help bring your vision to life.
Overview
The reviews provide mixed experiences with the company, New Image, with some customers expressing satisfaction and others experiencing significant issues.
Services
New Image provides various services, including pool remodels, landscaping, and design. They also offer cleaning, maintenance, and roadworks services.
Positive Experiences
Several customers have had positive experiences with New Image, citing excellent communication, attention to detail, and a willingness to go above and beyond to meet their needs.
Negative Experiences
However, several customers have had significant issues with the company, including poor communication, unmet expectations, and shoddy workmanship. One customer, Don Thonger, had a particularly negative experience, claiming that the company engaged in consumer fraud and threatening behavior.
Warranty Issues
One customer, Don Thonger, had issues with New Image honoring their warranty, claiming that they ignored certified letters and emails and used threats and profanity to intimidate him into accepting substandard work.
Conclusion
New Image clearly has a mixed track record, with some customers having excellent experiences and others experiencing significant issues. It is essential for potential customers to carefully research the company and read reviews from multiple sources before making a decision.
