Experience the Best in Landscaping!
At Appalachia Landscaping, Inc., we are committed to providing our customers with superior landscapes and maintenance programs at competitive rates. Our mission is to strive to be the best in the business, and our top priority is customer satisfaction. With over 30 years of experience, we have established an excellent reputation within the community and currently service over 400 residential and 100 commercial customers.
Our History
Appalachia Landscaping, Inc. was established in 1987, and since then, we have worked hard to develop a company and a service that delivers high-quality results in a professional manner. We have had the honor of receiving many "beautification awards" throughout the years, and we continue to strive to be the best in the business.
Our Services
We offer a wide range of services to meet the unique needs of our customers. Our complete landscaping services include residential and commercial landscaping, landscape installation, basic mowing programs, leaf removal, lawn care, shrub care, quality control, site work, and seasonal color programs. Our team of experts is dedicated to providing reliable and expert landscape construction and consistent landscape management.
Our Commitment
At Appalachia Landscaping, Inc., we are committed to providing our customers with superior landscapes and maintenance programs at competitive rates. We understand that every property is unique, and we tailor our services to meet the specific needs of each customer. Our goal is to create and maintain beautiful, healthy lawns and landscapes that our customers can be proud of.
Our Vision
Our vision is to be the leading landscaping company in the region, known for our exceptional service, attention to detail, and commitment to customer satisfaction. We strive to build long-term relationships with our customers and to provide them with the highest level of service possible.
Poor Customer Service and Unprofessionalism
Several reviewers criticized the company's customer service, citing unprofessionalism, rudeness, and a lack of responsibility. One reviewer was attacked by the owner after trying to report damage to their fence caused by the company's riding lawn mower. Another reviewer was interrupted by a lady on the phone when inquiring about future business, and was told that they weren't taking on new customers until mid-next year without being offered a waiting list. A third reviewer was spoken to rudely by a salesperson, and a fourth reviewer found a plastic ziplock bag with a business card and rocks in their flowerbed, which they deemed as an unprofessional way to solicit business.
Poor Lawn Care and Maintenance
Reviewers also expressed dissatisfaction with the company's lawn care and maintenance services. One reviewer noted that the company was paid $10,000 a year to maintain their subdivision's common area, but the grass was allowed to grow over a foot tall, and trees were left damaged and rotting. Another reviewer was turned off by the company's refusal to do a one-time clean-up and cut, with the woman on the phone acting as if they were being bothered.
Positive Experiences
On the positive side, some reviewers praised the company's customer service, knowledge, and work quality. One reviewer appreciated the company's accommodation of their schedule, and another reviewer complimented the company's staff as knowledgeable and experienced. A third reviewer enjoyed the company's lawn care services, noting that their lawn looked the best in the neighborhood.
