When service matters, call Birchwood.
Our Story
Birchwood Snow & Landscape Contractors emerged from humble beginnings in the early 1980s with a simple vision: to provide exceptional snow removal and landscaping services to commercial properties throughout Wisconsin. Over the decades, we've grown into one of the most trusted and respected providers in the industry, maintaining a reputation built on quality, efficiency, and integrity.
Our Commitment
We are passionate about exceeding expectations and delivering exceptional results for our clients. We achieve this through:
- Dedicated teams: Our highly skilled and experienced professionals treat each property with care and attention.
- Exceptional service: We prioritize communication, responsiveness, and transparency throughout the process.
- Commitment to safety: We prioritize safety in all our operations, ensuring the well-being of our clients, employees, and the community.
- Cost-effectiveness: We offer competitive pricing and transparent billing to ensure value for your investment.
Services Offered
Our comprehensive services include:
Snow Removal
- Prompt and efficient snow removal from parking lots, walkways, and other surfaces.
- Snow plowing and shoveling services tailored to your property's needs.
- Salt and de-icing application to ensure safe and clear surfaces.
Landscape Maintenance
- Comprehensive lawn care services, including mowing, trimming, edging, and fertilization.
- Tree and shrub care, including pruning, trimming, and fertilization.
- Landscape design and installation services to enhance your property.
Building Maintenance
- Comprehensive building maintenance services to ensure the upkeep and functionality of your property.
- Regularly scheduled inspections and preventative maintenance to save you money in the long run.
Client-Focused Approach
We believe in building strong relationships with our clients through open communication, responsiveness, and attention to detail. We take the time to understand your unique needs and tailor our services accordingly. Our clients trust us to handle their property with care and professionalism.
Join Our Team
We are actively seeking passionate and dedicated individuals to join our growing team. If you have a commitment to quality, safety, and client satisfaction, we encourage you to explore the opportunities available at Birchwood Snow & Landscape Contractors.
Overall Experience
The reviews suggest that customers have had a mixed experience with Birchwood's services, with some customers expressing satisfaction and others expressing disappointment and frustration.
Positive Aspects
Responsive and Professional Team
Some customers have praised the team's responsiveness and professionalism, particularly in their snowplowing services. They have reported that the team is hardworking and cares about the property, and that their owners should be proud of their work.
Knowledgeable and Friendly Employees
A few customers have also complimented the company's employees, describing them as knowledgeable, friendly, and eager to help. One customer even reported learning a lot about perennial maintenance from a Birchwood employee.
Long-Term Relationships
Some customers have reported having long-term relationships with Birchwood and have been satisfied with their services over the years.
Negative Aspects
Poor Work Quality and Professionalism
Several customers have expressed dissatisfaction with the company's work quality and professionalism. They have reported experiencing sloppy work, poor communication, and a lack of responsiveness.
Damaged Property and Unwillingness to Make it Right
A few customers have reported that Birchwood's services have resulted in damaged property, including fences and lawns. They have also reported that the company has been unwilling to take responsibility and make amends.
Poor Customer Service
Some customers have reported experiencing poor customer service, including unreturned emails and calls, and a lack of responsiveness.
Unreliable and Untrustworthy
A few customers have described the company as unreliable and untrustworthy, citing experiences with unpaid labor hours, ignored calls and emails, and a general lack of accountability.