MAKING YOUR LANDSCAPE GREAT AGAIN
At Top Cut USA, we understand the importance of a well-manicured lawn and a beautiful outdoor space. That's why we're dedicated to providing top-notch landscaping services to our clients in Collier and Lee County. As a locally owned and operated company, we take pride in our work and strive to exceed our clients' expectations.
Our Story
Founded in 2013 by Steven and Jocelyn Pope, Top Cut USA was born out of a passion for landscaping and a desire to fill a gap in the market. The Pope's have a long history in the industry and saw an opportunity to create a company that would not only provide high-quality landscaping services but also deliver a personal touch. With a focus on customer satisfaction and a commitment to excellence, Top Cut USA has established itself as a trusted name in the landscape management industry.
Our Services
At Top Cut USA, we offer a comprehensive range of services designed to meet the unique needs of our clients. From lawn maintenance to irrigation installation, tree trimming to pest control, we've got you covered. Our services include:
- Maintenance: We offer a one-stop-shop for all your lawn maintenance needs, from mowing and edging to weed control and landscape construction.
- Installations: Whether you're looking to install a new irrigation system or add some extra curb appeal to your outdoor space, our team of experts is here to help.
- Irrigation: We specialize in irrigation system installation, repair, and maintenance, ensuring your lawn receives the right amount of water to thrive.
- Shrub Pruning: Our team of experts will work with you to create a beautiful and well-maintained outdoor space, pruning and maintaining your shrubs to perfection.
- Pest Control: We understand the importance of keeping pests out of your landscape, employing spot treatments and preventative maintenance plans to keep your outdoor space pest-free.
Our Values
At Top Cut USA, we're committed to providing high-quality services that exceed our clients' expectations. We believe in:
- Reliability: We show up on time and get the job done right, every time.
- Excellence: We strive for perfection in every aspect of our work, from the initial consultation to the final product.
- Customer Service: We're dedicated to building strong relationships with our clients, listening to their needs and delivering personalized service.
Meet Our Team
Our team of experts is dedicated to providing the highest level of service possible. From our office management team to our crew of experienced landscapers, we're a group of passionate individuals who are dedicated to making your outdoor space great again.
Overall Experience
The reviews highlight a mixed experience with Top Cut, with some customers expressing satisfaction with their services, while others had negative encounters.
Positive Aspects
Customer Service and Pricing
Top Cut has been commended for their excellent customer service, with the owner being described as personable and communicative. Additionally, their prices are considered competitive, making them a viable option for many customers.
Experience and Expertise
The company's experience in the area, with the owner having over two decades of experience, has contributed to their success in providing quality services.
Negative Aspects
Pricing Issues
Some customers have reported being overcharged, particularly in situations where they were taken advantage of, such as after a hurricane.
Communication and Quality Issues
Top Cut has been criticized for their poor communication and rude behavior. Some customers reported not being informed about additional charges, leading to disputes.
Work Environment
One reviewer had a negative experience working for the company, citing poor organization and safety concerns, such as being sent to work with someone who drinks.
