Growing memories, one garden at a time.
At Britton and Associates, we are a luxury landscape concierge service dedicated to creating and managing residential outdoor environments that exceed our clients' expectations. With over 30 years of experience, we specialize in designing, installing, and maintaining outdoor spaces that reflect our clients' unique taste and lifestyle. Our mission is to provide exceptional service, craftsmanship, and attention to detail in every aspect of our work.
Our Services
We offer a full spectrum of services to cater to our clients' diverse needs. From modern to traditional, our expert designers will work closely with you to create a personalized outdoor environment that complements your home and lifestyle. Our services include:
- Garden Design: Our experienced designers will work with you to create a bespoke garden design that reflects your personal style and preferences.
- Installation: From site preparation to construction to completion, our expert installation team will ensure that every aspect of your outdoor space is installed to the highest standard.
- Garden Management: Our comprehensive garden management programs are designed to keep your outdoor space healthy, thriving, and beautiful all year round.
Our Expertise
At Britton and Associates, we pride ourselves on our attention to detail, quality craftsmanship, and commitment to excellence. Our team of experts has extensive knowledge and experience in every aspect of outdoor design and management. We have developed strong relationships with our clients over the years, and our goal is to build long-term relationships based on trust, reliability, and exceptional service.
Our Mission
Our mission is to provide exceptional service, craftsmanship, and attention to detail in every aspect of our work. We strive to create outdoor environments that are not only beautiful but also functional, sustainable, and reflective of our clients' unique personalities and lifestyles.
Company Culture and Quality of Work
Britton and Associates is commended for its quality company culture and ability to deliver outstanding landscape features. The company's professionalism, punctuality, and quality of work are praised by multiple reviewers.
Design and Installation
The company's design and installation services are highlighted as exceptional, with reviewers mentioning the creation of beautiful landscapes, outdoor water features, and customized designs that bring clients' dreams to life.
Customer Service and Communication
However, some reviewers express dissatisfaction with the company's customer service and communication. Issues with responsiveness, accountability, and professionalism are reported, including incidents of rude behavior and failed promises.
Employee Turnover and Accountability
Concerns are raised about the company's high employee turnover rate and lack of accountability. Reviewers mention instances of shoddy work, unfulfilled promises, and blame-shifting, which can lead to frustration and mistrust.
Pricing and Value
Reviewers have mixed opinions about the company's pricing and value. While some feel that the quality of work justifies the cost, others believe that the prices are too high for the level of service provided.
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