Creating first impressions, all season, all reasons, 365!
Olson Toon is a unique organization of experienced design-build professionals with the ability to design and install all types of residential and commercial landscapes. Our company has been in business since 1997, and we have built a reputation for providing high-quality workmanship and exceptional customer service.
At Olson Toon, we understand the importance of creating a beautiful and functional outdoor space that reflects your personal style and meets your needs. That's why we offer a wide range of services, including landscape design, installation, and maintenance, as well as irrigation, concrete, pool excavation, snow maintenance, and tree removal. Our team of experts is dedicated to helping you create the outdoor oasis of your dreams, whether you're looking for a serene retreat or an inviting entertainment space.
Our Services
Our design-build approach to landscaping allows us to transform your ideas into reality. Our professional design staff is prepared to create innovative and functional design solutions that meet your unique goals and requirements. You will receive individual attention throughout the entire design and installation process. Our services include:
- Landscape Design: Our team of experts will work with you to create a customized design that meets your needs and exceeds your expectations.
- Landscape Installation: Our experienced installation team will bring your design to life, using only the highest-quality materials and techniques.
- Landscape Maintenance: Our maintenance team will help you keep your outdoor space looking its best, with services including lawn care, pruning, and more.
- Irrigation: We design and install irrigation systems that are efficient, effective, and tailored to your specific needs.
- Concrete: From patios and walkways to driveways and retaining walls, our concrete services will help you create a beautiful and functional outdoor space.
- Pool Excavation: We specialize in pool excavation and installation, helping you create the perfect outdoor entertainment space.
- Snow Maintenance: Our snow removal services will keep your property safe and accessible during the winter months.
- Tree Removal: Our tree removal services are safe, efficient, and minimally invasive, ensuring that your outdoor space is protected and preserved.
Why Choose Us
At Olson Toon, we're committed to providing exceptional customer service and unparalleled quality of work. Our team of experts has over 50 years of combined experience, and we're dedicated to helping you create the outdoor space of your dreams. We're proud of our reputation for excellence, and we're confident that you'll be thrilled with the results we deliver.
Landscaping and Service Issues
Some customers have reported issues with the landscaping and service provided by Olson Toon. Some have mentioned that they had to redo drainage areas, and one customer had a concrete area that was not level and held water. Another customer had a rock wall supporting their driveway that was failing, and the company did not respond to their attempts to get an estimate for repairs.
Unprofessional Behavior
One customer reported that someone from Olson Toon was incredibly rude to them in a line at a Kwik Trip.
Praise for Good Samaritans
On the other hand, two customers praised the good-hearted employees of Olson Toon who went out of their way to help them in times of need. One customer was stuck in the snow and was helped out by two young men in an Olson Toon truck, while another customer appreciated the professionalism and quality of service provided by the company.
Customer Service and Responsiveness
Several customers praised the customer service and responsiveness of Olson Toon. They were described as being friendly, professional, and prompt in their responses to inquiries.
Quality of Work
Some customers were happy with the quality of work provided by Olson Toon, with one customer mentioning that their lawn was healthy and attractive after the company's services. Another customer praised the company's work on their pool installation and lawn maintenance.
Disputes and Issues
However, one customer had a dispute with Olson Toon over the quality of the landscaping work and the response to their concerns. Another customer mentioned that the company underbid and overcharged them on multiple phases of their project without upfront communication.
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