Understanding Needs and Delivering Results
Who we are
The Mastin Company is a leading full-service property maintenance contractor serving the Middle Tennessee area. We specialize in creating and maintaining beautiful, functional outdoor spaces for both residential and commercial properties. Our team of experienced professionals are dedicated to understanding each client's individual needs and delivering exceptional results.
Landscape Design & Installation
We design and install stunning landscapes that reflect your unique vision and enhance your property. Our services include:
- Conceptual landscape plans
- Plant selection and placement
- Design & installation of patios, walkways, and retaining walls
- Water feature design and installation
- Outdoor lighting design and installation
Irrigation Systems
Tired of dragging hoses and battling high water bills? We design and install efficient irrigation systems tailored to your lawn and landscaping needs.
Hardscapes
We build beautiful and functional hardscapes that enhance your property's beauty and functionality. Our services include:
- Design and construction of patios, walkways, and retaining walls
- Design and installation of outdoor kitchens and firepits
Lawn Care
We offer a complete range of lawn care services to keep your lawn healthy and vibrant.
Exterior Maintenance
We take care of all your exterior maintenance needs, including:
- Shrub bed maintenance
- Fence & deck cleaning, sealing, and restoration
- Driveway cleaning and sealing
- Stone & paver cleaning & sealing
What sets us apart
We believe in exceeding expectations by:
- Investing time in understanding client needs: We take the time to understand your vision and understand your unique needs and desires.
- Detailed project planning: We carefully plan every project and keep you updated throughout.
- Quality craftsmanship: Our team is dedicated to meticulous workmanship and attention to detail.
- Customer-focused approach: We prioritize open communication and maintain a positive and respectful client experience.
Our Commitment
The Mastin Company is committed to delivering exceptional results and exceeding your expectations. We are passionate about creating beautiful and functional outdoor spaces that you will love.
Lack of Communication and Customer Service Issues
Several reviewers have expressed frustration with the company's lack of communication and poor customer service. Gary Baker was left hanging after a rescheduled appointment was canceled, and he was abruptly hung up on. Brenna Smith had issues with notice of service appointments, and the company failed to call ahead as promised. She also experienced leaking problems with their winterization and spring turn-on services.
Mixed Experience with Irrigation Services
Brenna Smith's experience with the company's irrigation services was mixed. She appreciated the politeness of the technicians, but was disappointed with the lack of communication and the discovery of a leaking issue. The company failed to diagnose the problem promptly, and there were delays in addressing the issue.
Excellent Installation Service
David Doris and Tim Bolby, on the other hand, had excellent experiences with the company's installation services. Doris praised the company for their prompt and professional installation of his new irrigation system, while Bolby appreciated the personal touch and attention to detail provided by the company's owner, Ron.
Be the first to review The Mastin.
Write a Review
