Creating beautiful outdoor spaces with exceptional service
At The Bruce Company, we are dedicated to making your outdoor living dreams come to life. As Madison, WI's award-winning landscape company, we have been serving the Madison area for years, and our team of experts is committed to delivering exceptional service and unparalleled expertise.
Our Services
As a premier landscape company, we offer a wide range of services to homeowners and businesses alike. Our landscape professionals have the solid academic credentials and field experience necessary to develop and execute the most creative landscaping for your backyard or business. From landscape design to construction, we can make your landscape ideas come to life. Our services include:
- Landscape Services: Our landscape professionals will work with you to design and build your dream outdoor space, incorporating your unique style and needs.
- Design Build: Our team will work closely with you to design and build a custom landscape that meets your needs and enhances your outdoor living space.
- Commercial Bid: We offer competitive bids for commercial landscape projects, ensuring that your business makes a great impression with its outdoor space.
- Ponds & Water Features: Let us create a serene and inviting outdoor oasis with our expertly designed ponds and water features.
- Irrigation: Our irrigation systems ensure that your outdoor space stays looking its best, with efficient watering systems that conserve water and reduce waste.
- Snow Management: When the snow falls, our experts will clear your parking lot, sidewalks, and driveways, keeping your business safe and accessible.
- Interiorscapes: We can transform your indoor spaces with our interior design and landscape services, creating a cohesive look that brings the outdoors in.
Our Team of Experts
At The Bruce Company, we pride ourselves on our team of experts who are dedicated to making your outdoor living dreams come to life. Our landscape professionals have obtained the solid academic credentials and field experience necessary to develop and execute the most creative landscaping for your backyard or business. From landscape design to construction, we can make your landscape ideas come to life.
Our Commitment to Excellence
At The Bruce Company, we are committed to delivering exceptional service and unparalleled expertise. We strive to ensure that every customer receives the highest level of attention and care, and we take pride in our reputation for excellence.
Poor Customer Service
The majority of reviewers have had a disappointing experience with the Bruce Company's customer service. Several reviewers have reported being ignored, dismissed, or treated unprofessionally by sales staff and employees. Some have even had issues with product quality, with bulbs turning out to be substandard.
Quality Concerns
Many reviewers have expressed concerns about the quality of products offered by the Bruce Company. Some have reported receiving substandard bulbs, while others have had issues with the material used in their patio sets.
Value for Money
Several reviewers have expressed disappointment with the value they received for their money. Some have reported being charged high prices for services or products that did not meet their expectations.
Hidden Fees and Overcharging
Some reviewers have reported being surprised by additional fees or charges on their bills. In one case, a reviewer was overcharged by $473 for a service they did not authorize.
Lack of Accountability
Many reviewers have reported feeling that the Bruce Company is unaccountable for their mistakes. Some have been told that the company will not come back to service their account if they do not pay the original amount in full.
Only a Few Positive Comments
One reviewer was pleased with the knowledgeable staff and quality of plants at the Bruce Company. Another reviewer was satisfied with the company's work on their backyard project and praised the attention to detail and ease of working with the team.
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